Professional Water Damage Restoration in New Orleans, LA

Duke Restoration responds quickly to extract water, dry affected areas, and repair structural damage — restoring New Orleans homes and businesses safely, efficiently, and completely.

Why Water Damage Restoration Matters

Water damage can weaken your home’s structure, ruin finishes, and lead to mold growth if not handled quickly. In a humid city like New Orleans, even small leaks can escalate fast. Professional restoration ensures that all moisture is removed, your property is properly dried, and hidden damage is addressed before it becomes a costly problem.

Why Water Damage Restoration Matters

Why Water Damage Restoration Matters

Our Water Damage Restoration Process

Duke Restoration responds 24/7 to assess, extract, and dry water-damaged areas using advanced equipment. We locate the source, remove standing water, and restore affected walls, floors, and ceilings. Our team also treats for mold and repairs structural damage, ensuring your property is fully restored and safe to occupy.

Our Water Damage Restoration Process

FAQ

What are the most common causes of water damage?

Water damage often results from burst pipes, roof leaks, heavy rainfall, or appliance malfunctions. In New Orleans, flooding and humidity can also increase the risk of damage to homes and businesses.

How quickly should I respond to water damage?

Immediately. The longer water sits, the more it soaks into walls, floors, and furniture — leading to mold growth and structural damage. Duke Restoration offers 24/7 emergency response to minimize impact.

What does your water damage restoration process include?

We assess the damage, extract standing water, dry and dehumidify affected areas, and repair structural damage. Our team also inspects for mold and performs remediation if needed.

Will my insurance cover water damage restoration?

In most cases, yes. We work directly with your insurance provider to document the damage and streamline your claim, helping you get the coverage you’re entitled to.

How long does the restoration process take?

Every situation is unique, but most projects take anywhere from a few days to two weeks. After inspection, we provide a detailed timeline so you know what to expect every step of the way.

FAQ

What are the most common causes of water damage?

Water damage often results from burst pipes, roof leaks, heavy rainfall, or appliance malfunctions. In New Orleans, flooding and humidity can also increase the risk of damage to homes and businesses.

How quickly should I respond to water damage?

What does your water damage restoration process include?

We assess the damage, extract standing water, dry and dehumidify affected areas, and repair structural damage. Our team also inspects for mold and performs remediation if needed.

Will my insurance cover water damage restoration?

In most cases, yes. We work directly with your insurance provider to document the damage and streamline your claim, helping you get the coverage you’re entitled to.

How long does the restoration process take?

Every situation is unique, but most projects take anywhere from a few days to two weeks. After inspection, we provide a detailed timeline so you know what to expect every step of the way.

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Restoration Experts in New Orleans, LA

Serving New Orleans, Metairie, Mandeville, and surrounding areas.

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What our clients say

5 out of 5 Rating

“Following Hurricane Ida, I called Duke Restoration to help with the roof damage and prevent further damage to my home. They responded very quickly, sending someone out with the needed equipment. Since they could get to us quickly, it kept us from having to rip out the entire ceiling in our kitchen where water had gotten in. They brought in dehumidifiers and fans, tarped the roof, and then worked up an estimate for us to submit to the insurance company, which they dealt with more than I did. Once the insurance company approved everything, they completed the repairs. A fantastic value for all of the work they did! Excellent team to work with!”

Lindsay D.

5 out of 5 Rating

“I would definitely recommend Duke Restoration because of their great customer service, punctuality, and effective communication. I reached out and Troy returned my phone call in less than 20 minutes, asked what was going on to gain an understanding of the problem, and came out two hours later to do a walkthrough. Upon noticing the water stains I mentioned during the phone call, he took readings for moisture and mold. He thoroughly explained the next steps needed to prevent further damages. I have to be honest and say that the service provided by Duke Remediation exceeded my expectations. They made the necessary repairs the same day and followed up the next day to make sure everything was completed. They provided top-notch service in the mold remediation of my home. I highly recommend Duke Restoration Services for your mold remediation needs.”

Ms. V

5 out of 5 Rating

“Excellent service and response time following our water heater overflowing into the bedrooms. Duke Restoration was highly recommended by our neighbors who had a similar experience. I thought we would have to rip out all of the sheetrock and flooring, but they were able to save most of it. He took moisture readings as soon as he arrived and throughout the process to make sure nothing was overlooked. Gave us great peace of mind!”

Ashley F.

What our clients say

5 out of 5 Rating

“Following Hurricane Ida, I called Duke Restoration to help with the roof damage and prevent further damage to my home. They responded very quickly, sending someone out with the needed equipment. Since they could get to us quickly, it kept us from having to rip out the entire ceiling in our kitchen where water had gotten in. They brought in dehumidifiers and fans, tarped the roof, and then worked up an estimate for us to submit to the insurance company, which they dealt with more than I did. Once the insurance company approved everything, they completed the repairs. A fantastic value for all of the work they did! Excellent team to work with!”

Lindsay D.

5 out of 5 Rating

“I would definitely recommend Duke Restoration because of their great customer service, punctuality, and effective communication. I reached out and Troy returned my phone call in less than 20 minutes, asked what was going on to gain an understanding of the problem, and came out two hours later to do a walkthrough. Upon noticing the water stains I mentioned during the phone call, he took readings for moisture and mold. He thoroughly explained the next steps needed to prevent further damages. I have to be honest and say that the service provided by Duke Remediation exceeded my expectations. They made the necessary repairs the same day and followed up the next day to make sure everything was completed. They provided top-notch service in the mold remediation of my home. I highly recommend Duke Restoration Services for your mold remediation needs.”

Ms. V

5 out of 5 Rating

“Excellent service and response time following our water heater overflowing into the bedrooms. Duke Restoration was highly recommended by our neighbors who had a similar experience. I thought we would have to rip out all of the sheetrock and flooring, but they were able to save most of it. He took moisture readings as soon as he arrived and throughout the process to make sure nothing was overlooked. Gave us great peace of mind!”

Ashley F.

What our clients say

5 out of 5 Rating

“Following Hurricane Ida, I called Duke Restoration to help with the roof damage and prevent further damage to my home. They responded very quickly, sending someone out with the needed equipment. Since they could get to us quickly, it kept us from having to rip out the entire ceiling in our kitchen where water had gotten in. They brought in dehumidifiers and fans, tarped the roof, and then worked up an estimate for us to submit to the insurance company, which they dealt with more than I did. Once the insurance company approved everything, they completed the repairs. A fantastic value for all of the work they did! Excellent team to work with!”

Lindsay D.

5 out of 5 Rating

“I would definitely recommend Duke Restoration because of their great customer service, punctuality, and effective communication. I reached out and Troy returned my phone call in less than 20 minutes, asked what was going on to gain an understanding of the problem, and came out two hours later to do a walkthrough. Upon noticing the water stains I mentioned during the phone call, he took readings for moisture and mold. He thoroughly explained the next steps needed to prevent further damages. I have to be honest and say that the service provided by Duke Remediation exceeded my expectations. They made the necessary repairs the same day and followed up the next day to make sure everything was completed. They provided top-notch service in the mold remediation of my home. I highly recommend Duke Restoration Services for your mold remediation needs.”

Ms. V

5 out of 5 Rating

“Excellent service and response time following our water heater overflowing into the bedrooms. Duke Restoration was highly recommended by our neighbors who had a similar experience. I thought we would have to rip out all of the sheetrock and flooring, but they were able to save most of it. He took moisture readings as soon as he arrived and throughout the process to make sure nothing was overlooked. Gave us great peace of mind!”

Ashley F.

Book now for expert restoration in New Orleans

Book now for expert restoration in New Orleans

Book now for expert restoration in New Orleans

Duke Restoration provides reliable water, mold, and smoke damage restoration for homes and businesses across New Orleans.

Contact

Kenner, LA 70062

(504) 228-9935

dukerestoration@gmail.com

Mon - Sun Open 24 Hours

Service Areas

Serving New Orleans, Metairie, Mandeville, and the surrounding areas.

Duke Restoration provides reliable water, mold, and smoke damage restoration for homes and businesses across New Orleans.

Contact

Kenner, LA 70062

(504) 228-9935

dukerestoration@gmail.com

Mon - Sun Open 24 Hours

Service Areas

Serving New Orleans, Metairie, Mandeville, and the surrounding areas.

Duke Restoration provides reliable water, mold, and smoke damage restoration for homes and businesses across New Orleans.

Contact

Kenner, LA 70062

(504) 228-9935

dukerestoration@gmail.com

Mon - Sun Open 24 Hours

Service Areas

Serving New Orleans, Metairie, Mandeville, and the surrounding areas.